Senior Manager, Customer Experience, Operations & Product Development
Sandrina Watkins is a dedicated professional with a proven track record in product design, business development and relationship management.
Miss Watkins joined the JN Life team in July 2013 as an Executive Assistant. Later that year, she was promoted to Product Development & Operations Manager. In 2021, she was again promoted to senior manager, Customer Experience, Operations and Product Development, with responsibility for the growth and expansion of JN Life products and services, including the JN Individual Retirement Scheme.
Prior to joining JN Life, she was employed to the Jamaica National Building Society in the Business Development and Mortgage departments.
She holds an MBA in Finance from the University of Wales, an MSc in Project Management from the Business College of Barcelona in Spain and a BSc. in Economics (major) and Statistics (major) from The University of the West Indies. In addition, she holds certifications in life insurance and customer service from the Life Office Management Association, in the United States of America, and the Insurance College of Jamaica.
Miss Watkins is a Justice of the Peace, a member of the Insurance Association of Jamaica, Jamaica Occupational Health & Safety Professionals Association and the Customer Service Association of Jamaica.